I don’t complain about much, but I have noticed whenever I open a new bag of Huel, it will not seal because the powder has filled in the grooves of the ziplock mechanism. I have to take a fork or a knife and manually run it along to clean it all out.
I just wanted to bring this to attention as maybe it can be looked into. If the bags were perhaps shipped with the ziplock already engaged, this may solve it.
I just received my first bags of Huel and I noticed the same thing. I didn’t have any issue closing them (I just had to squish it harder to get them to seal) but it did result in a bit of a mess on my kitchen counter.
I agree this has always been annoying to deal with. Unfortunately I don’t think it’s the norm for ziplock style bags to be pre-engaged by processing plants. Happens with various other products like Splenda bags too. It likely would greatly increase costs to manually zip them (either in physical labor or a new machine), and even then no guarantee they stay sealed with how “mushed up” the bags arrive after shipping.
Before you open your next bag, plop it on the counter and tap-tap-tap across the top to knock the powder out of the grooves (since it’s still closed there’s no powder cloud)
I use scissors to cut above the tear line, snip in the middle down to the zip grooves, then remove the front left flap and bag right flap … it makes opening the bag much easier. But I guess it knocks the powder out the groove because I’m handling it so much. After that, I keep the bag upright so powder never gets bag into the groove.
Just got my Huel order and the zippers won’t zip back up. I’ve never experienced that before this order. I think I’ve sealed them and then they pop open. Not sure what’s causing it, I’ll try to clean out the zippers with a toothpick or something and see if that helps.
I got my first bags yesterday and yeah, it’s a problem. It’s not a deal-breaker of course!
I think the bags should be redesigned to be more like coffee bags. They are pressed together and you have to peel the bag apart when you first open it. The bags can be designed with the tear on top, then the zip-lock below it, then have the pressed area below that.
This way, you can open the bag without the mess, the zip-lock stays clean until you open the pressed area. It would keep the powder away from the zip-lock during shipping.
I know coffee is vacuum sealed and that’s the reason for the pressed bags, but the theory would still work fine.