Placed an order of ready to drinks last week, the website basically says it takes 3 days or less for product to arrive. Now not only do I still not have it, but I have emailed the support team multiple times with no response. There is no phone number to call (never seen this in my life). On the Huel website, it says my order has been “fulfilled” but USPS tracking says it doesn’t even have the package yet.
Can someone please update me as to what’s going on, and furthermore, why it is impossible for me to get an update on my order? These are meal replacements, and I’ve had a nutrition schedule based around having these, and I can’t really execute it, nor can I go buy another set of shakes from somewhere else because my money is tied up. It is extremely hard to be blind in all this. A nutrition company should understand this