Thank You, Theresa, I did contact customer support but I get a different response from a different person every day. Feels like I’m getting the run around at this point.
I’m here to help and do whatever I can to make you happy. I’ll send you a message and we’ll get this resolved for you. 
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Are you still with the company?
Unfortunately Teresa has moved on to bigger and better things! We miss her dearly but she’s finding success elsewhere. The core team is still here and eager to assist you with whatever you might need!
I really like the vanilla. I was afraid it would be to sweet like most protein shakes. But, I am using almond milk, 15 oz, and 2 scoops of Huel. I am very happy so far.