I brought H&S on a camping trip, and it performed superbly! It was just as good as the dried camping food that we also used. Just heat up some water in the Jetboil, and there is your supper.
Hey!
So just wanted to come in and address your points.
I’m sorry you feel this way. We understand that there is a lot of frustration on this. When we looked at how many people came back to Huel after having Mac & Cheeze, as well as looking how many complained about it, we had to change.
Lots go into the thinking when we decide to decide this. As I mentioned in the original post, we look at repeat rates, Net promoter scores and complaints. All of these combined results lead us to business decisions. But with these metrics, we get things like how we can improve, should we change something, or are we missing something. Through this we also gain insight to what our Hueligans want to see. Of course we’re always working behind the scenes so we could see new options come to the table in the future!
Appreciate this! We think this change will be great, and we think it’ll be beneficial in the long run for our Hueligans, making sure you get a better experience.
I hope this answers your points; always happy to discuss more if you have any further q’s 
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I noticed no mention of Szechuan Spiced Noodles or Thai Noodles here. Are those the new flavors you talked about in December? Or will those continue or be phased out? I’ve tried all flavors (except meal packs, scooping sounds inconsistent) and Szechuan is in my Top 6.
Just my vote, but all others I wouldn’t order again. Chick’n & Mushroom is by far the blandest and the pasta is too small. Korean BBQ is the most satiating and the best texture of all, but I have no idea where the BBQ is. If it was made more BBQ, I would have a Top 7. And if Thai had a peanut flavor, it would be more recognizable, instead of bland and generic. Then a monthly Top 8.
Also, Hoisin ‘Duck’ Noodles from the UK really needs to be included in the USA offerings. The entire range here is dedicated only to umami and spicy. Not a single flavor is sweet or acidic. Hoisin would give us some variety.
So far I love Huel’s passion to improving these products and your process is fair, thoughtful, and transparent. I switched from Soylent because innovation there stopped and was replaced with incredibly tasteless, unsatiating options. Excited to see what’s new!