Website feedback, problems, and annoyances

i like huel, but your website has a few issues.

1- the loading account animation is unnecessary and pops up way too frequently. your website should not need this much of a delay to interact with a database.

2- when i’m signed in, please don’t offer me things to sign up to your newsletter. it’s irritating, especially as you aren’t going to give me anything for signing up to your newsletter a second time.

3- plus don’t pop up cookie notifications after i’m signed in: you need to remember these

4- having the forum login separate from my huel store login is… bad. please make them one and the same.

thank you for your consideration

1 Like

@krista Sorry we are a bit late on replying to your post and we truly appreciate your feedback. I will be sure to pass this along to our tech team.

If you are currently experiencing major tech issues or unable to place an order, we will also be happy to help as best as we can, just give us a call at 1 (619) 648-3086 , email us at support@huel.com or start a chat with us! We will be more than happy to assist.

I have also dropped you a personal message to see if we can help with anything in particular too :blush:

thank you so much for passing it on and replying!

i have managed to navigate and obtain huel.

i apologize for the late response!

– krista

Amazing news and no worries at all! I am very happy to hear that :slight_smile: