Unable to Manage my Flavours


#1

When I go online for manage my favors, it says I do not have a subscription. But I indeed do and am able to see my subscription. How can I go about fixing this??


#2

Same here. I get the same message even though I have a subscription.


#3

I was going to post about the same issue!


#4

We are taking a look into this.

I will provide a status update once we hear back from our site team.


#5

I have the same issue, just replying to keep an eye on the resolution.


#6

Hi all @Daniel_Zuranich @Zina @HuelMike @trebec, this system error has gone on longer than anticipated. The good news is that we can make changes from our end. Please send us an email at support@huel.com with your desired changes and we’ll get it set up for you. :ok_hand:


#7

UPDATE

The ability to Manage Subscription Flavors is now fixed. You should be able to go into your account and make changes your current subscription.


#8

This happened to me as well because the website changed. You will have to contact support to get your subscription back.