Too difficult to change subscription amounts


#1

I want to change my subscription from 8 bags to 4 bags, monthly.
When I go to edit my subscription, there are options to change the delivery address, the delivery frequency, but no options to change the number of bags I want.
I’m sure, if I poke around the site long enough, I’ll find this option, but it’s not obvious. Perhaps Huel doesn’t want people messing with their subscriptions.


#2

In the end, I just had to change the delivery rate from 4 weeks to 8 weeks, even though that’s not what I wanted to do.


#3

If you go to “manage subscription flavors” it should give you the option to change the number of bags as well, at least mine does on the mobile site.


#4

Agreed. I kept poking around and came upon it by chance. Good luck!


#5

Hi @snotmars,

As @kris4183 noted

You can make changes to your subscription bag amount and flavor splits by clicking on “Manage Subscription Flavors” in the customer account portal.

Sothan