I consume Huel in the UK. I’m currently in the US on holiday and had ordered 2 bags of Huel to go to the address I’m staying at for my first week. Huel only sent one bag.
I emailed early Tuesday morning. There has still been no response other than to send me a ticket number (214064).
So the last couple of days I tried messaging on social media. No reply on Twitter, a reply on Facebook but now still no response when I’ve replied to an irrelevant question over 12 hours ago.
I leave my current venue on Monday morning and it’s looking very likely thst Huel will not deal with this simple issue in time.
Huel UK are great at customer service, thry would have posted the second bag out the same day I advised them of the issue.