hey there, new Hueler here! Ive been wanting to try Huel for a good year now and only just recently bit the bullet- but
I havent gotten any notifications about it, but im reading on the forums that there’s a possible shipping delay? I ordered my first shipment last week and I’ve heard nothing, was really banking on it being here sometime this week.
Is the delay for only certain areas, is it old news, or is it something that I might be effected by? And if the latter, why the lack of communication?
Hi there! As you mentioned, we ran into a stock issue recently which has caused this order to be delayed. I can assure you this is our top priority at the moment and we are doing everything in our power to have your order processed and shipped right away. Once it does, you will receive tracking updates via email per usual
I truly appreciate your patience and understanding here.
I’m going to send both of you individual emails right now so we can take a closer look at your particular orders as well!
Hi Christian. I emailed support and have not received a reply; I placed an order the 29th and it hasn’t been fulfilled, which is okay, but my main concern is I don’t see my apartment number in my shipping address. I just want to make sure it is taken care of before my order ships. Thanks so much and I am excited to start Huel!