Consider me immediately underwhelmed by my Huel experience. I ordered on Monday and received an email late that night that my order had shipped. Tracking says it is supposed to arrive Thursday (yesterday) Great! Except it didn’t. Huel appears to have quickly created a label, but never actually shipped my order. So tracking is completely useless. I’m $75 in on an order to try the product, but there’s no indication if/when it will arrive. I sent an email to support, and about 18 hours have passed with no meaningful reply.
So my question to the forum is - is this par for the course? Is this just a company poorly run with poor performance and poor customer support (but maybe with a good product)? Or is this an anomaly? Because I’m very close to being out before I ever get a chance to try Huel.