If I subscribe to eight hot and savory meals a month (two meals a day) the current price is $174.40. With the new discount it will be $189.36. If I buy two months worth the current price is $314.40. With the new discount it would be $357.68. A $43.28 increase.
Our new discount system allows customers more flexibility and the freedom to choose from a wider range of our products without being limited to the same range each time.
For example
1 bag of Black Edition, 1 bag of Hot & Savory, and 1 Ready-to-drink v2.0 would have previously cost you $121.80. But with our new discount scheme, youâll only pay $109.62.
To clear up any confusion, for subscription customers, you will still receive 20% savings on all purchases. This will not change.
For student, military, first responders, and medical staff, you will still benefit from your program discounts.
On top of the above discount options, the new plan will provide an additional 10% off when your order total is greater than $120 or an additional 15% off if your order total is above $400. This applies to all orders so you can enjoy the discount when purchasing across the Huel range.
I hope that clears up any misconceptions about the discount system.
Sorry, I just wanted to clear up any misconceptions about the discounts and how they work across products. Due to the structure change, this does mean an increase when bulk ordering within the same range (I didnât mean to imply you were wrong), we made these changes to allow people to shop across the range and still receive a discount.
Hi @Charlotte_Huel, Iâm currently paying $23.30 for H&S on my subscription. The âdiscount increaseâ webpage shows the subscription price for H&S as $26.60. Is that true? If so, itâs a price increase regardless of new discount. My current subscription has 6 bags of H&S for a total of $139.80. Even adding in the new 10% discount the discounted price for 6 bags will be $142.02 given that increase per bag. Iâm surprised that a notification of a price increase was not sent out. Did I miss that?
I also have a 2bag of Black subscription ($85) currently separately. If I combine the 2 subscriptions and take in the 10% discount on the total it is $220.14 which is $4.66 less than the previous combined total, but I lose the ability to manage these subscriptions separately. Thatâs actually a huge inconvenience for me to have guess how much of all these different (given the different flavors of H&S I eat) Iâm going to use in a timespan and purchase in bulk appropriately. I donât think thatâs practical, so Iâm going to wind up paying more under this discount system.
I have to admit that it really feels like this discount system is designed to hide price increases by offering very specific, and for most people impractical, product combination opportunities that will save them a very small amount of money while most people will wind up paying significantly more for what they buy.
Honestly, Iâd rather just be told that prices are going up.
Would be cool if we could maintain the same price or better for larger purchases. I normally purchase 500-600+$+ of product at a time every 2 months. The new discount system will raise the price by about 50$.
âYou will still receive 20% savings on all purchases. This will not change.â
This is some not-so-slick reframing here. Part of your new system is jacking up the price of individual bags of a particular item when purchased in bulk, so the price is increasing and loyal customers are getting screwed. Do you think we are stupid?
We wanted to give more flexibility to the customers and offer discounts across product ranges, which we acknowledge has meant an increase for those ordering the bulk of one range.
We donât think youâre stupid and I am really sorry if it came across this way, all feedback is being passed on.
btw âdiscount schemeâ may be inadvertently broadcasting some negative connotations because âschemesâ and âschemingâ are rarely perceived as good.
I purchased 8 bags today. I was dismayed by the price jump when I deselected subscription. I have used one-time purchases for years. An $80 penalty for not having to commit to auto-renewal feels abusive. I chalked it up to âeverything is more expensiveâ and before I actually completed the checkout the price adjusted down, so I really have no understanding of what happened
My âmissyouâ discount had also expired. That also felt a bit like a tease that Iâve saved that postcard until my next order only to find that it was a time-limited offer.
Why would you not subscribe? You can get the 10% off and then cancel subscription immediately after the order in under 10seconds after placing the order.
This is also good feedback that the âdiscount schemeâ is broken - whatever benefit Huel tries to realize through subscription is undermined by immediate cancels.
It would be more straightforward to have a flat price. Give discount codes to repeat and large volume customers.
Surely Huel has statistics on this. What do the numbers say?