I don’t really want to make this a public post to get it solved, but I’ve heard that this is the fastest way to get a response. I just got my first order from huel and it was missing a bag. I did however get to Shaker bottles in 3 scoops, I’m wondering if I got somebody else’s order on accident. I emailed the customer support four days ago and didn’t hear anything back yet so I’ll give this a shot.
Hey Andrew - I see our associate Sothan helped you out with this problem this weekend.
We’re sorry you were missing your bag & it’s currently heading your way! If you have any other questions, we’re here for you.
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Yep! Everything looks to be in order now. Thanks!
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