Last Shipment Contained Ripped Bag

[wizardelite]

I just opened my most recent Huel shipment and discover a bag that was ripped open on the side. Powder had spilled all over the other bags all the way down to the bottom of the box. See attached image for reference.

What can be done to get a replacement bag? I don’t need my entire order replaced I just need a replacement for the ripped bag.

Thanks,

Chris Rodgers

[Domenique_Huel]

Oh no! The good news is that It looks like one of our amazing CX team members has replied to your email and assisted you with that damaged bag!

[wizardelite]

Thank you so much for the amazing customer service you provide. Greatly appreciated.