Huel packaged ripped open during shipment, powder all over the place

Was super excited to start my huel journey, unfortunately it has not started off as a good start.

I have a shipping box of huel powder, as the box appears to have been smashed in transport.

Who can I send picture to to have the damaged portion of my order replaced (Order #463347)?

Firstly, welcome to the community!

This is a most unfortunate situation.

The folks at Huel are a pretty nice bunch. They tend to keep an eye on the forums so I’m sure they’ll reach out shortly to help you with this huel. :heart:

If they don’t, lemme know and I’ll send you a big packet of popcorn! :popcorn:

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Try their email. It may take 24 hours to get an official response.

Thanks Deron email has been sent!