How many scoops came with your first order?

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1

The checkout page says:

We already add two scoops to first time orders. We don’t add any with second orders to reduce wastage. If you would like an extra scoop to accurately measure your Huel, then tick this box.

I only received one with my order. This post indicates some users accidentally received none. I am functional with a single scoop and can always request another with a future order, but I am curious about others’ experiences and whether two is the “correct” number or dated information on the website.

2

Thanks for your question, in fact there should be 1 scoop with all initial orders, unless the customer indicates that they want additional scoops.

We will update the website to reflect this, and thank you for your question.

3

Was I supposed to receive a scoop? There wasn’t one with my order.

4

Hi Grant, yes you certainly should have received a scoop with your order. In case you missed it, or it was left out, we apologize.

I have located your information and will have the team send 2 scoops your way. Thanks for reaching out.

5

Thank you for taking care of this.

-Grant