Delivery Issues

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1

I ordered my first huel order on Sunday 16th Feb as I would be in the USA till 21st Feb ( Friday morning)
Site says delivery is within 3 working days, so my calculation would be , Monday, Tuesday and delivery on Wednesday or latest Thursday. But I just got the tracking number and says delivery is on Friday end of day. I will no longer be in the USA by then. The delivery times were not as advertised.

As the package is still in transit, am I not entitled to a refund?

2

Hey there @Mussa_Marques! I’ve just sent you over an email discussing next steps we can take here😁

I hope you have a great rest of your day!

3

Hi christian, i have not received the email, checked the spam folder too and nothing. my email is only20gp@Hotmail.com. can you kindly resend the email please