So I’m kinda running out of options in terms of contacting Huel and getting their support to respond, so perhaps this last resort might help.
2nd month into this thing, and so far… loving it.
Issues… deliverability takes place about 7 days after payment has posted, so essentially one is getting about 3 weeks’ product before next payment goes through, and should one move their payment and product delivery dates forward, well, you may go for a week or so when current batch is done, before getting another.
My order is for Gluten Free… which I did receive the first time… this time around, they sent me an ordinary, non Gluten Free order… and still charged me at the Gluten Free rate… I ordered Gluten Free, they delivered something else, and they’re not even responding to my messages on Facebook!
Is there even a name behind this brand, a telephone number (US based) to support perhaps?
I have so may questions and gripes, at this stage, feels better to seek an alternative.
Any feedback from anyone concerned would be appreciated.