Customer Service

I would like to be contacted by customer service. I emailed 5 days ago and have received nothing but an automatic response. I placed an order and was charged 9 December but still have not received the product. Order #601811

Customer experience coming in hot!! Hi @Adrienne_DeVore😁 Truly sorry for the delayed response to your email - I do see one of our team members has looked into your order! I would be happy to chase that down for you and get this all resolved right away.

I’ll be sure to get you an email response shortly surrounding your order. I apologize again for the inconvenience and hope you have a phenomenal rest of your day!:heart:

I was going to email too but I’ll just ask here. I accidentally cancelled my subscription of original huel and can’t seem to subscribe again. Can someone help me out?


I have the regular Huel and it really has no chocolate taste .

Oh no! Is this the V.3 Chocolate powder?