Bad Customer Service

I made an order on Saturday and I have yet to hear from the company about when my order will be shipped. Are these guys working 1 day a week or something? I told them that I wanted to cancel my order if I didn’t hear back soon and all they sent me was an email thanking me for my subscription. This is not how you run an online business or any kind of business for that matter.

Hey @JS_Jirn! I see you already talked to my associate Tyler and he handled this for you. Since you ordered on a Saturday and it was a holiday weekend, this is why your order didn’t process until today. You should receive it soon! :slight_smile:

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