I’ve been using Huel since May of 2018 and I love it. I have a 6 bag a month subscription and I go for the Vanilla flavor.
Every bag of vanilla I have received has been on point until now. The current bag I’m on just tastes awful. I’ve forced myself to have two meals and I’ve thrown away three other meals because I just could not stand the taste.
Could it be a bad batch? Or, could I have been sent the unflavored batch by accident? I don’t believe there is a way to tell by the packaging whether a bag is flavored or unflavored.
Trying to figure out what my options are and how to deal with this.
Hey @wizardelite! Please feel free to shoot us over the batch number for us to take a look at this. Once you do that, I’ll be happy to ship you out replacement bags of Huel as we want it to taste right for you!
Yep, that’s it! Thanks for sending that over. We’ve logged the number on the bags. I am having 6 new bags of vanilla Huel shipped your way. You should receive it within a few days! We’re so sorry about this.
Hi just opened my newest shipment and noticed it didn’t have the same smell. Found this post and verified I also have 2 bags from this lot #94353. Any way I can get an updated batch sent out? Let me know if you need any other info to confirm.