Huel was life changing for me, for so many of us. There are repeated posts on forums about what a significant difference Huel has made for people. Huel is a miracle product. Julian so many of us owe so much to you for bringing an allergen free meal replacement to the market. In my case it gave me energy I hadn’t had since I left the military. As a disabled veteran with an extremely limited diet this was literally life changing. It opened a world I was missing out on. As a commercial pilot we typically have to live off airport food and there isn’t much in the way of healthy eating. With Huel I can just throw a single bag in my luggage and I have all the food I need for my trip. This has been a life changer for so many of us in the aviation industry and I know so many veterans with IBS and Gulf War syndrome that have been helped by Huel.
With recent changes, mainly adding corn (maze) to the mix I have had to cut back. I know the amounts are insignificant but for someone like me who have an intolerance to corn it makes it a challenge. This morning waking to the news of the addition of tapioca and caffeine (ironically as I was drinking Huel) with version 3.0 I am now completely cut off from Huel.
I completely understand it’s impossible to serve everyone’s individual needs. Especially with a global market to serve with such an awesome and life changing product. So I would be crazy to ask that you cater to my personal food intolerances and allergies.
However I have a suggestion I’d like you to consider. If you are no longer going to produce earlier versions of Huel such as version 1.0, open the recipe to the community. Like you I have a background in software development and from my understanding of the open source licensing used by so many of the software developer community it would be possible for you to keep ownership of the recipes while allowing those of us who can’t tolerate the new formula to continue to benefit from the original recipe and Huel could benefit from the open source recipes.
This has been tried successfully with Soylent and there is a thriving community modifying the Soylent recipe to suit individual needs. There are hundreds of DIY versions of Soylent found at https://www.completefoods.co/ As I am allergic to Soy as well I’ve not been able to use Soylent but ironically researching a DIY allergen free version of Soylent is how I stumbled on Huel.
Julian and co would you be willing to do this for your loyal community who are now cut off from what for some of us is literally the elixir of life. I am so passionate about Huel and its benefits I would volunteer my time to helping to develop the community. If you won’t do it, I’ll gladly develop the website and manage the community but only with your blessing.
So as your ever loyal customer and biggest fan would you consider this as an option?