Trying to cancel subscription


#1

Hello,

I have been trying to contact support@huel.com twice now and no response. I need to cancel my subscription due to a newly diagnosed food allergy to oats. According to your website I should be able to do this myself but the link is conveniently not present under my account.

This has been a very poor experience.

Please advise on my cancellation request.


#2

Hi Ethan, I see your subscription has been cancelled. Please let me know if there’s anything I can assist you with. Sorry to hear the current Huel formula doesn’t suit your dietary needs. :pensive: