Help with canceling order

Hello, I placed an order less than an hour ago and was trying to get it canceled. I’ve already canceled my subscription, my reason for canceling is due to my EoE although free of most main allergens, there is still a risk for a flare up. Any help would be appreciated. The order number is #349138-US. Thank you.

I would recommend emailing them at if you haven’t been helped yet.

Apologies, we have a reduced service over the weekend. I spoke to one of the Customer Experience guys and they have cancelled your order.

All sorted!


Thank you very much for the help. Sorry for the inconvenience.

This topic is very helpful to me.