Shaker bottle broken after 14 uses

Hello! I started using Huel in November of last year, and I love it so far! However, my shaker bottle started breaking after around 14 uses, just as soon as I was finishing my first bag. I’m guessing I received a defective one, as I only see a few people with similar experiences. How many others have experienced this? What can I do?

Thank you!

Hiya! I’m sorry to hear your Huel shaker has broken after such a short time of using Huel. I have gone ahead and created an order to ship you a new one immediately! I hope you enjoy it. If you need anything else in the future, please let us know.

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Wow, thank you so much for the fast response! :smiley:

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I have had many, many uses with my shaker and it’s just like new. Yours must have been the odd one out.


Thanks, very good to know. :smiley:

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bump I’ve only had my shaker a day, and already I’m wondering how the tab that holds the cap is going to hold up. It’s fairly clear that if I flex it all the way down against the side of the shaker while drinking, it’s going to get fatigued and snap pretty quickly. But otherwise, the messy cap tends to hit me in the face as I’m drinking! Solutions?