Hello!
I placed my first order of Huel about 2 weeks ago (order #203009) and I forgot to check in on it until today - I checked the Fedex tracking page and it says the order was already delivered on 10/5…But I never received the package! How can we sort this out?
Cheers,
HH
Oh no! Perhaps your package was delivered to the wrong address, stolen, or lost somewhere along the way. 
Fear not! 
I have placed a replacement order for you. Keep in mind that our fulfillment center is now closed for the weekend so this will be processed on Monday and arrive in 3-5 business days from there. Let us know if there’s anything else we can do in the meantime!
Awesome, thank you! I have no idea where the package went…I wouldn’t realize it if I had not remembered it today.