40% of the Hot and Savory items are out of stock this morning.
What happens when your subscription is about to be dispatched and half the items are out of stock? Do you wait until the items are available? Do you reserve enough product to fulfill subscription orders?
Another thread from a Huel representative said that subscriptions are given priority when it comes to filling orders.
The last time I got a subscription renewal with an out-of-stock item, that particular product was dropped from the order and I was never charged for it. I would of preferred an email notice that something could not be filled and given me the option of choosing another flavor in the same product line. But I’ve only been on Huel a short time and maybe things have changed since. Maybe a way to specify a secondary choice if the first choice is out-of-stock.