Out of Stock Products

28

Was going to try the Huel hot food as a first time customer with Type2 Diabetes, but if the supply is as bad as it sounds, perhaps I should go with someone else?

Any thoughts on whether to come on board?

29

Hi, is there any word on when the cafe latte is going to be available again? I had paused my subscription and have been waiting months to start it up again. Last I heard early January was when it might be available again. And if you cant tell us could we get a little more information on whats taking so long. I really like your product but if I cant count on reliable availability I’m gonna have to look for something else.

30

Hi,
After a couple of weeks on regular shakes I was kind of looking forward to try the Hot & Savory products but half of the flavors are “Temporarily” Out of stock.
According to what I see in this post it seems like it’s been a couple of months.
Will this stock shortage be fix in a foreseeable future?
Thanks

31

Hi @Rick_Nies - Welcome to the US Forum :raised_hands:

So sorry for the frustration here. I’ve taken a look at your previous contacts with us and I do see that back in November when you reached out to us about this we were expected Caffe Latte back in early January. Unfortunately that expectation has been pushed back to late this month as we work hard in the background with our production team and transportation partners. I do apologize for this inconvenience and we appreciate your patience as we want to get this sorted as quickly as we can💕

32

Hi @Sylvain Welcome to the Forum! :hugs:

Glad to hear you’ve been getting on well with Huel so far and that it’s made you interested in trying some of our Hot & Savory meals as well. I apologize for our current stock issues, as you can see from this thread is is something we are actively working on and hoping to resolve as quickly as we can both for our business and our customers. We appreciate your patience as we work through it.

In the meantime, if you were looking to give any of our Hot & Savory meals a try I would recommend the Pasta Bolognese which is my personal favorite at the moment. I’ve just double checked and it is currently in stock, so if you have an order of shakes coming up you’d be able to add a single bag on to that order :blush: I hope this helps! Let me know if you have any other questions.

33

I was lucky to get a bag of the Pasta Bolonese before it went out of stock and BOY HOWDY is it good. Definitely going to keep an eye out for that coming back in stock.

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34

Hello all,

I’ve been eyeing the Black Edition unflavored, however, it seems to be out of stock all the time.
Is there a way I can sign up for notification, or place my subscription and have it send to me whenever it’s in stock? I want to pull the trigger but I just can’t seem to ever catch when it’s in stock.

Thanks!

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35

Hi @nanobobano - Welcome to the form! :blush:

I’ve added you to the back in stock contact sheet so we’ll reach out to you when this flavor is back in stock. I’m also going to close this thread out and merge it with the thread we already have going regarding Out of stock flavors here: Out of Stock Products - #33 by atari_zero

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36

Can we please just get a setting that lets the rest of our delivery ship when one or two items out of 5 or more are out of stock. The whole point of a service like this is supposed to be predictable delivery

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37

Honestly it’s even worse since you can’t just remove the item from the sub because the UI is so poorly made it won’t let you if the item is out of stock

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38

Could I get a clarification? If one of my subscription items is out of stock, is a replacement sent, is the order canceled or is it shipped without the out-of-stock item?

Will it show up as out of stock on my bundle page? (My next shipment is scheduled for a couple of days for now, 2 of 3 items show as out of stock in the regular product section. So I don’t know if I will get them or not.)

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39

Hi,

I’m wondering if there is a way to be subscribed to email notifications when certain Hot/Savory products return to stock. For me specifically, I’ve really been enjoying the Pasta Bolognese and don’t want to have to consistently check the website for when it returns.

40

Just me, also wanting unflavored. Black or original would be fine but both are out. Again.

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41

Hi @mmul Welcome to the US forum! Sorry for the delay here, the good news is that Pasta Bol is now back in stock :raised_hands:

@BrewerGeorge I’ve gone ahead and added you to our contact sheet for when those two versions of Unflavored/Unsweetened are back in stock, so we’ll be in touch! :two_hearts:

42

Hi @Kathryn_Huel, can I also get on the Unflavored Huel Black / Powder 3.x notification list, please? Thanks in advance!

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43

Hello, could you also add me to the list as well for Unflavored Huel Black / Powder 3.0.

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44

Hello @Kathryn_Huel could you also add me to the waiting list for when the Unflavored Huel Black / Powder 3.x is back in stock? Thanks!

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45

Hi @Ope & @bryanlee798 - Welcome to the forum to both of you, so glad to have you here! I’ve added you both to the contact sheet so we’ll be in touch :revolving_hearts:

@explosiveace I was not able to find an account linked to your email (this has to do with how we get in touch with you!) so I’ve privately messaged you to get some additional information :hugs:

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46

Hi, I apologize if this has been recently responded to, scrolling through I do not see my answer. I was looking to order a couple of out of stock items, Yellow Coconut Curry, Thai Green Curry and Chick’n Mushroom Pasta. Do we have an ETA? Can I be notified when back in stock? Thanks.

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47

Four out of ten Hot and Savory products are out of stock. I am glad that these products are so popular and business is good, but being 40% out of items seems high to me.

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