Hey there! I see that you recently switched shipping to FedEx to alleviate some issues in the past. The FedEx delivery is coming from FedEx “home delivery” and my shipping address is a business.
We have had 2 failed deliveries this past week and FedEx is giving a large amount of excuses as to why they can’t redeliver. We have 3 regular fedex drivers who deliver to our business with no issue and they are very consistent and polite, whoever is doing this delivery is not one of them.
The major problem is that we have business hours and fedex ground delivers ONLY during our business hours. We do have a few things set into place if FedEx home Shows up early (2 neighbors who have permission to sign for out packages) but if this is going to be a massive ordeal every month over shipping I may as well cancel my subscription as this has already caused more frustration and hours on the phone with FedEx customer support than it seems to be worth - thoughts? Help please?