Order Delivery Issues

I placed an order last week and received an email on Jan. 9th stating my order was shipped. However, when I track the order using the provided tracking number with FedEx the website says a label has been created and they haven’t received the package.

I would like to know when this will ship and when I will receive it. I’ve tried to find a phone number for customer support and have sent an email. No luck in getting anywhere. Hoping to find some guidance here before I dispute this charge on my credit card as a fraudulent company.

Yo I’m in the same boat bruh. Said it was to deliver 12th but now it just says pending…

Heyo! I’ll contact our shipper and see what’s going on. Sometimes it’s an error on our end or an error on FedEx’s end. I just sent the message so I’ll have answer to you ASAP.

Ryan–I’m unable to find an account under the email you use on this forum. I’ll PM you to get more info.