Anyone else receive their order with no scoop but the invoice says there is one? Also, my invoice was barely readable due to their printer running low on ink. It would be nice if there was an actual phone number for customer support/orders. Order #602966
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I didnāt receive the scoop or shaker in mine as well. 
Only the two packs and t-shirt. #604135
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I see multiple posts on this, but I donāt really see a way to redeem the offer for the free shaker, and it looks like the scoop was supposed to be included as well. Any support team members able to promptly respond to this?
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Iāve never been able to obtain a new scooper despite checking the box the last two deliveries. Iāve just gotten used to scooping out with my kitchen half cup and cup measurings and I usually just āwing itā.
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I got my 1st shipment a month ago with the shaker, scoop, 2 bags and a t shirt but I just received my second shipment and itās just the 2 bags. I went online to order a couple more shakers and you canāt even order a scoop? How much is in a scoop? Iām gonna need a triple beam scale like Pablo Escobar to figure out how much 100g are?
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I ordered for the first time and also didnāt receive scoops or my shaker. I did receive a tshirt, but scoops would be much more handy!
I just got a new order and received four scoops and two shakers ā did not request (or need) them. Go figure!
Edit: maybe it was just two scoopsācanāt remember. Either way, I have too many scoops 
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Ahh! Too many missing scoops!!
Iām sorry for this inconvenience kick-starting the new year, guys. Donāt you worry I am on the case and will get you all those missing scoops 
In the meantime, here are a few simple ways to prepare your Huel while you wait for your scoops to arrive. As always, you can take these guidelines to find out what works best for you.
A full serving of Huel is a heaping Ā¾ cup or 100 grams, and it contains 400 calories when mixed with about 16oz/500ml water.
From that ratio, you can use more or less water to adjust the thickness of your Huel, or you can simply adjust the number of cups and amount of water based on the number of calories you want in a meal.
For example, a 200 calorie Huel would simply be a heaping ā cup, mixed with approximately 8oz/250ml of water.
I hope you all have a phenomenal weekend! Keep an eye out for an email from me soonš¤
I never received a scoop or shaker either. It took a little time to get my balance right (I started with 2 tablespoons 
). Now Iām at 1/3 cup with 16oz vanilla coconut milk. Itās perfect for me now, might add more powder later. Iām glad I didnāt get the shaker as I didnāt need one. 
On a bright note, the shirt finally fits me! Itās the only t-shirt I own and I wear it often.
I received one with my original order.
Since I was getting both vanilla and chocolate I went ahead and requested an additional scoop last order.
I got 4 in the box. End up throwing the other 3 away since I didnāt need a total of 5 scoops.
For some reason, it also included another shaker bottle which I did not ask for nor did I need.
Love to hear youāre enjoying your cozy Huel shirt, @Ashley! Iām sorry you originally missed out on the scoop and shakerš Iād be more than happy to get a couple of scoops sent your way!
Have a wonderful rest of your dayā¤
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I didnāt get a scoop either. I ordered off of Amazon and am unsure if mine was supposed to come with a mixer bottle or not. I had an extra scoop from my whey protein and it is 31 gram scoop. I want the full 400 calories so I would need 3.23 scoops with this scoop that Iām using? Correct me if Iām wrong
That sounds right! Scoop calculation is always a bit tricky, but since it sounds like you have a scale to measure weight, thatās always the best way to go.
I also did not receive a scoop in my initial order of 3 hot and savory. I ended up using a scale with is probably more accurate anyway, but still.