I’ve loved the mac and cheese since it came out. The flavor and texture everything was perfect, but I ordered 2 new ones with the new formula and noodles I’m really questioning if I want to order it ever again.
I’m wondering did I get a bad batch or something? I readjusted the water based on the new instructions and its not even creamy what so ever and the flavors from before are completely gone.
Has anyone else experienced this? Should I give it one more try on my next order?
I’m sorry to hear you didn’t enjoy the updated version of our Mac & Cheeze, can I ask if there was any specific about the flavor, or was it more to do with the texture that you didn’t like?
I agree. On one hand, the noodles aren’t crunchy anymore. On the other hand, it’s thin, not creamy like it used to be. I added nutritional yeast and a lot of seasonings to get more flavor.
I’m very sorry to hear you’re not enjoying the new Mac & Cheeze formula. I will pass the feedback along. If there is specific feedback you’d like to share with the product team please email support@huel.com with your order number and the batch details from the back lower corner of the bag, so our customer experience team can assist you with getting that logged.