Mac and Cheese - Issue with new formula/bad batch?

I’ve loved the mac and cheese since it came out. The flavor and texture everything was perfect, but I ordered 2 new ones with the new formula and noodles I’m really questioning if I want to order it ever again.

I’m wondering did I get a bad batch or something? I readjusted the water based on the new instructions and its not even creamy what so ever and the flavors from before are completely gone.

Has anyone else experienced this? Should I give it one more try on my next order?


I’m sorry to hear you didn’t enjoy the updated version of our Mac & Cheeze, can I ask if there was any specific about the flavor, or was it more to do with the texture that you didn’t like?

I agree. On one hand, the noodles aren’t crunchy anymore. On the other hand, it’s thin, not creamy like it used to be. I added nutritional yeast and a lot of seasonings to get more flavor.

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Agree, it’s a lot thinner and not nearly as tasty as the old version


I did not enjoy the new formula, I wish to go back to the original Mac & cheese it was perfect

Huel, change it back or I’m not buying

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Hi @Makalea808 welcome to the US forum!

I’m very sorry to hear you’re not enjoying the new Mac & Cheeze formula. I will pass the feedback along. If there is specific feedback you’d like to share with the product team please email with your order number and the batch details from the back lower corner of the bag, so our customer experience team can assist you with getting that logged.