Inconsistency with order status on the site?

Hi, figured I’d give you guys this feedback. When you go to the “Account Overview”, there is a little card with “BETA” (figured since its in beta it may be buggy). It states “We have your order” followed by “Your order will be dispatched shortly” underneath.

However, if you then go to your account’s “Order History” tab, you’ll see that very same order with the text “It’s been dispatched!” underneath it.

Of course, only one of those things can be true, I’m guessing the “BETA” one is bugged and wrong. Thought you guys would want to know so you can fix it.

1 Like

its a little bit confusing i must admit

if i was a business id copy the amazon style system

Yeah, it doesn’t make sense. It’s probably a bug in the website.

My experience has been that the order history just says every order is shipped as soon as you place the order even if it hasn’t shipped yet.