Huel shipped w/o notice

Recurring order was scheduled for 9/23 still reports the the order “will be dispatched shortly”

My email inbox has a promise that “we’ll send you an email as soon as your order is on its way”

The order arrived today, without warning. has a notice that item was shipped but has a dispatch date of Sept. 22…and lacks a FedEx Tracking number.

Lessons learned:

  • Huel shipping can be far faster than expected–the “3-5 business day delay” could be as little as zero days.

  • The computer that sends out emails from Huel has zero idea about what’s going on in the shipping department.

  • Sign up for a tracking account with I should have checked that directly–the tracking number was there.

Maybe the email got into your spam folder by mistake? It happens.


Also, still reports “Your order will be dispatched shortly”. The shipping notification system is definitely glitching here.

Looks that way. I have not had 1 problem in this area at all. It must be few and far between.

Although, now that I think about it, my last order (hot and savory) arrived 3 days after I ordered it, but I never received an email or tracking number. Not really a “problem” since it arrived so quickly.

I’m confident they’re aware and are working on a solution.