Hello, this was my first order with Huel. I ordered chocolate and the coffee caramel flavor. I really enjoyed the chocolate flavor, but the coffee caramel is just not it. I struggled to drink it, basically forced myself. Also I noticed that the bag does not reseal… There is no powder stuck in the seal. The other bag seals just fine. Because of this, the huel is probably going to go bad. Am I able to exchange the coffee caramel bag for a chocolate?
Hi @youngb - Welcome to the forum!
So sorry to hear you’re not getting on well with the Coffee Caramel in your order. Could you please email our customer support team, firstname.lastname@example.org, with your order details so they can assist you here? They’ll be happy to discuss the options that are available to you once you get in touch.