Hi everyone. I am still waiting on my Huel order and I’m not sure if this is normal.
I ordered 10/10. Got a tracking number 10/12. Still says label created. I emailed customer service last week. They said it would be delivered 10/19 and sent me a tracking number for an order that had been delivered in a different city. My order was not delivered 10/19.
I emailed customer service again. They were super nice and created a new order for me. That was on 10/20. That one also still says label created.
I now have two shipments stuck in label created. I will give the second one the the full 72 hours as stated in the email before I contact customer service again, but after 48 hours and still with label created status, I am not hopeful.
I went ahead and canceled my subscription because it was scheduled to renew in about two weeks and I haven’t even gotten the first order.
After such a long explanation, I guess I am asking is this the new pandemic normal for Huel? Can anyone tell me how long it normally takes your shipments to move past the label created stage?