Ordered Huel for first time, Was sent wrong flavor

Hi I just ordered Huel for the first time last week and when it finally came over the weekend I had received the wrong flavor. I had originally ordered Berry and received chocolate. I double checked my order history to make sure that it was not my fault and I confirmed that I did in fact order Berry. I had sent 2 emails to your support and have yet to receive a reply. I hope this isn’t a common occurrence.

Heyo! I’ll send out the berry now. Sorry for the troubles!

I’ll close out the emails you have now.

Appreciate it, thank you. Do you want me to send the chocolate back? I opened one because I didn’t realize until I tasted it, but the other is unopened.

No worries–keep the chocolate on our mistake.

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