Order not delivered yet


#1

I had placed an order for 2 Huel Powders on Nov 25 (order # 246828). I have been checking my mails and deliveries regularly (I mostly work from home), but it was never delivered. I love your product and was eagerly awaiting it, but I’m now getting anxious it might have been misplaced. I’m a student and can’t afford to lose out on an expensive order like this, nor can I place another one anytime soon. I also e-mailed Huel support, but didn’t get any response yet. Can you please help me out here in any way? Thank you.


#2

Sorry to here you haven’t received your order. It appears to have been delivered via FedEx on 11/29. I will send you a private message and request account information and resolve this issue.