This is my first post.
So I’m not up to date with what versions were released when but I started using huel last octoberish. I actually loved it. I thought the flavors were amazing and I actually looked forward to drinking them. Chocolate was rich, vanilla a little bland but still good, and berry was awesome.
I am nearly out of the 6 bags I initially order, so I go on website to order more and I try the low carb chocolate. Upon receiving two bags I open it and try. The taste was COMPLETELY different. It had this horrid chemical/coconut taste and even smell which made it completely unpalatable.
I send an email seeing if I can send it back. In the meantime I ordered two regular chocolates because this was so bad. Huel responds to my email and says don’t bother sending back they will just send me a new one (even though I ordered two)
Yesterday my new regular chocolates arrive, I try it, and to my dismay it’s the same exact chemical taste and odor. It’s unbearable, huel. I tried adding peanut butter, I tried 3 different flavor boosters. Nothing, and I mean nothing hides that taste.
What on earth did you guys do? Why change something that wasn’t broken? Now it’s in fact broken and I don’t want to touch the stuff. I’m afraid it’s the new “version” everyone keeps referencing so now I don’t even want to order vanilla or berry because I’m afraid it will have the same awful taste.
I thought I was crazy so I made chocolate from a new bag, and the chocolate from the old bag which I was almost out of and let my family try it. They too balked and spat out the new chocolate. Now I know it’s not just me.
I’m not trying to trash the product because I honestly really loved it and as I said earlier, I looked forward to drinking it. Not anymore.
What happened?! When did v3.0 come out? Maybe it’s just a bad batch of what I was drinking from my October order was also 3.0?! I don’t know