Never received Huel order from July 17th

Ordered July 17th, now the 31st and haven’t heard anything from Huel. Have now sent two emails and nothing back. If this keeps up I’ll be charged for the 2nd month before I even receive the first! If I do not hear anything back soon I will be cancelling my subscription. Order number is #5200685-US

Hey there!

Thanks for visiting the Huel Forum!

I’m sorry that you’ve had trouble getting in touch. Our Customer Experience Team is experiencing a record volume of emails.

I’ve located your email and an agent is responding right away.