I thought I paused

I thought I paused my subscription but I received 2 bags again today. I paused as soon as I received a notification that the next order was upcoming. I received an order confirmation after that too, but I am I believe I had paused the subscription before that. So 2 more bags of a flavor that I didn’t like. How much is it to return the shipment usually? Though I’ll probably just keep them to avoid that cost.

We are sorry to hear that you were unable to pause your current subscriptions. We recommend to wait until the page completely finishes loading to make sure that the current subscription was paused. We would love to help you with this issue as well as the return of your current order and I have personally reached out to you to get this issue sorted! :slight_smile: