I was using Huel H&S for 2 years before I tried the Chik’n & Mushroom. I realized quickly that it was one of the best flavors; until the recent recipe changes for 3 reasons: I work in healthcare and most offices have a hot water dispenser, which I used to prepare my meals. The initial noodle change addressed the penne not getting soft, but the the most recent changes are not good. The noodles no longer get completely soft even with extra microwaving.
The taste of the food has completely changed from one of the tastiest to not really palatable.
The consistency of the food has significantly changed. I believe more mushrooms were put in (at least I think they’re mushrooms, they look like soy nuggets) that float to the top but have significantly changed the flavor.
My question is, is this a temporary change or not? Is there a possibility of another change?
Sorry to hear that the taste and texture of the Chick’n & Mushroom isn’t hitting the same! Can you confirm where you’re located?
The recipe is not due to change in the US until late June (this is the US forum–you can find the global forum here!) but we have made some adjustments in the UK/EU which include making the texture smoother and introducing bigger protein pieces in Chick’n & Mushroom Pasta and Cajun Pasta, which you mentioned. I’m sorry to hear that this has affected the taste! I’ll pass along this feedback.
I’m not sure what would be affecting the cook time, as I don’t believe any changes were made to the noodles after the initial change to fusilli. Adding some extra water and allowing the dish to sit for a longer period before consuming can help. If you could send us an email at team@huel.com so we can record the batch details, that would be appreciated!
The new recipe is the plan for right now, but you never know what the future holds! We’re always reevaluating and updating our recipe based on customer feedback, so thank you for reaching out!
Hi, just joined the forum to also talk about the changes to the Chick’n & Mushroom recipe. The Chick’n and Mushroom has been one of my absolute favorite things y’all put out, and is one of the few foods I can eat pretty much any time (I don’t have a ton of Safe Foods.)
I have to say I don’t care for the new “protein chunks” - it just makes the flavor more inconsistent and doesn’t really add anything for me. I guess it’s in pursuit of more “chewy” food to contrast with the shakes, but it just makes it more apparent you’re eating “alternative” proteins.
My wife is a Huel chick’n & mushroom fan and eats them a few times a week. She mentioned something was off and not good with the last batch. Unfortunately, I don’t think the updated flavor will grow on her. Hopefully you’ll change it back.
Hey @misterworm! Welcome to the forum!! Appreciate you joining in!
So sorry to hear that your favorite product, and one of your go-to foods overall, was altered in a way you’re not enjoying! As we make these changes to improve the sensory experience, so we’re disappointed that we let you down.
If you have the time, could you send the batch details on your pouch to support@huel.com? This helps our product team to keep track of which recipes and batches are working. Thank you so much for your feedback–this really helps us improve!
Thanks so much for this feedback on our updated recipe—I’ll pass it along! If you could also send the batch details on the pouch over to support@huel.com, that would also be much appreciated, as this helps our product team improve.
Hi, I just want to pass along that I also unfortunately hate the new chicken and mushroom pasta.
I was basically living off of it until my last batch came with the new recipe. I do not enjoy the noodles, floating protein pieces, or new creamy taste.
I will sadly have to cancel my subscription but if it ever changes back I will be back immediately.
Hey there! First of all, welcome to the US Huel Form!
So sorry to hear that the new Chick’n & Mushroom is missing the mark. If you could send the batch details over to support@huel.com, that would be great! Our Customer Experience Team would love to get this data to our Quality Team for our records, as well as help you out with your most recent order!
I agree with this. My favorite was Thai Green Curry. Now it’s way spicier with weird chewy chunks. Not ordering again…
Chick’n & mushroom was ok as well, but now I can’t stand the smell or taste. I couldn’t finish it… And I’m super not picky about food at all. I wish it was just a nice creamy mushroom meal.
I wonder if there’s a way to return these because I don’t know what to do with them now?
Appreciate you joining in!