Customer support failed to respond to cancellation request


#1

Customer service is not responsive to multiple requests remove one of the orders and I am getting double charged. Since there has been several previous posts regarding customer support inactivity. It will be my last purchase if the issue fails to be resolved reasonably.


#2

Hey there. We are unable to cancel that order because it’s already fulfilled. We can provide return instructions, or we can skip your future deliveries to even it out.