# Why is my order cancelled? Can’t get in touch without anyone!

**URL:** <https://discourse.huel.com/t/why-is-my-order-cancelled-can-t-get-in-touch-without-anyone/4483>\
**Category:** Experiences\
**Created:** [January 8, 2019, 6:17pm UTC](https://discourse.huel.com/t/why-is-my-order-cancelled-can-t-get-in-touch-without-anyone/4483 "2019-01-08T18:17:56Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Lauren\_Ciampi](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/lauren_ciampi/32/1892_2.png) [@Lauren\_Ciampi](https://discourse.huel.com/u/Lauren_Ciampi)\
**Post date:** [January 8, 2019, 6:17pm UTC](https://discourse.huel.com/t/why-is-my-order-cancelled-can-t-get-in-touch-without-anyone/4483/1 "2019-01-08T18:17:56Z")

</div>

Help! I’ve sent three emails and two Facebook messages and still no word back. I ordered for the first time and shipment says it was canceled by the sender what the heck is going on?

---

<div class="post-metadata">

**Author:** ![Alex\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/alex_huel/32/1196_2.png) [@Alex\_Huel](https://discourse.huel.com/u/Alex_Huel)\
**Post date:** [January 9, 2019, 12:26am UTC](https://discourse.huel.com/t/why-is-my-order-cancelled-can-t-get-in-touch-without-anyone/4483/2 "2019-01-09T00:26:31Z")

</div>

Hey @Lauren_Ciampi! I know I’ve taken care of this for you via Instagram but if you ever need anything else, just let me know!