# Where is my order?!

**URL:** <https://discourse.huel.com/t/where-is-my-order/8840>\
**Category:** Uncategorized\
**Created:** [June 8, 2020, 3:39pm UTC](https://discourse.huel.com/t/where-is-my-order/8840 "2020-06-08T15:39:20Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![chemengin](https://avatars.discourse-cdn.com/v4/letter/c/eb8c5e/32.png) [@chemengin](https://discourse.huel.com/u/chemengin)\
**Post date:** [June 8, 2020, 3:39pm UTC](https://discourse.huel.com/t/where-is-my-order/8840/1 "2020-06-08T15:39:20Z")

</div>

Is there anyone on Huel staff that reads this board? I received a shipping notification 7 days ago, but the tracking number (FedEx) has stated “Pending” for the past 7 days. I have sent ~5 messages to customer service inquiring on my order and have been completely ignored. My order number is 803048.

---

<div class="post-metadata">

**Author:** ![Justin\_Keikhlasan](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/justin_keikhlasan/32/4425_2.png) [@Justin\_Keikhlasan](https://discourse.huel.com/u/Justin_Keikhlasan)\
**Post date:** [June 8, 2020, 7:29pm UTC](https://discourse.huel.com/t/where-is-my-order/8840/2 "2020-06-08T19:29:17Z")

</div>

I sent them a message on Facebook, they normally respond pretty quick there - gave them the link to this forum message.

---

<div class="post-metadata">

**Author:** ![Daren](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/daren/32/3389_2.png) [@Daren](https://discourse.huel.com/u/Daren)\
**Post date:** [June 8, 2020, 7:55pm UTC](https://discourse.huel.com/t/where-is-my-order/8840/3 "2020-06-08T19:55:03Z")

</div>

I’m on the same boat. Ordered June 1st and got tracking details. Called FedEx And they have not received the package yet. Got a response from Micka at Huel saying that FedEx has shipping delays. Package says it’s coming from Mira Loma which is 30min from where I live.

---

<div class="post-metadata">

**Author:** ![Domenique\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/domenique_huel/32/2969_2.png) [@Domenique\_Huel](https://discourse.huel.com/u/Domenique_Huel)\
**Post date:** [June 9, 2020, 2:35pm UTC](https://discourse.huel.com/t/where-is-my-order/8840/5 "2020-06-09T14:35:14Z")

</div>

Hey there! We understand that there may be some orders as pending but it seems that it should be already updated. I have personally send you a message with your tracking information on your order.

---

<div class="post-metadata">

**Author:** ![rosesrred75](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/rosesrred75/32/3455_2.png) [@rosesrred75](https://discourse.huel.com/u/rosesrred75)\
**Post date:** [June 30, 2020, 3:10pm UTC](https://discourse.huel.com/t/where-is-my-order/8840/6 "2020-06-30T15:10:08Z")

</div>

I ordered June 7th and never got tracking or an order number yet my account was charged. i would like to speak with a member of management or an agent that has the ability to resolve this. I would like either the shaker cups i ordered or my $25.00 back.

---

<div class="post-metadata">

**Author:** ![Domenique\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/domenique_huel/32/2969_2.png) [@Domenique\_Huel](https://discourse.huel.com/u/Domenique_Huel)\
**Post date:** [July 1, 2020, 1:27pm UTC](https://discourse.huel.com/t/where-is-my-order/8840/7 "2020-07-01T13:27:42Z")

</div>

Hi! Apologies on getting to you sooner but I do see that one of our customer experience team members has emailed you back!