Talk about a crappy first impression

Order # 431142

I was shorted my mixer and did not get a scoop. This was my first order from Huel and I must say this is a pretty crappy first impression.

Sorry to hear this! I’ll send you a new scoop now.

What about the mixer? It was supposed to included with a first time order.

Yes that is included!

So are you sending a scoop and a mixer?

Yep you will receive confirmation emails soon.

Order #434991
I had the same exact experience. Just got my first box today, and I was missing both the shaker bottle and a scoop. I was looking forward to using this!

1 Like

The guy that puts the scoops and shakers in the box must have called in sick that day.:joy::rofl::joy::rofl:

I still tried it. My wife has a shaker and it looks like a scoop is about 1/4 cup. Mine was a little gritty but not terrible at all.