# Subscription issue

**URL:** https://discourse.huel.com/t/subscription-issue/5204
**Category:** Uncategorized
**Created:** [March 20, 2019, 6:25pm UTC](https://discourse.huel.com/t/subscription-issue/5204 "2019-03-20T18:25:40Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Shaun\_Ziems](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/shaun_ziems/32/2149_2.png) [@Shaun\_Ziems](https://discourse.huel.com/u/Shaun_Ziems)
#### Post date: [March 20, 2019, 6:25pm UTC](https://discourse.huel.com/t/subscription-issue/5204/1 "2019-03-20T18:25:40Z")

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I emailed regarding an issue but haven’t heard back. It’s urgent because it dispatches in 2 days. For some reason my subscription doubled and it won’t let me edit the amounts.

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### Author: ![Alex\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/alex_huel/32/1196_2.png) [@Alex\_Huel](https://discourse.huel.com/u/Alex_Huel)
#### Post date: [March 21, 2019, 5:26pm UTC](https://discourse.huel.com/t/subscription-issue/5204/2 "2019-03-21T17:26:38Z")

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Hey @Shaun_Ziems! I’m so sorry about this. We recently updated our subscription platform which caused this glitch.

I’ve fixed your subscription so that you’re good to go in the future.

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### Author: ![Shaun\_Ziems](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/shaun_ziems/32/2149_2.png) [@Shaun\_Ziems](https://discourse.huel.com/u/Shaun_Ziems)
#### Post date: [March 21, 2019, 6:54pm UTC](https://discourse.huel.com/t/subscription-issue/5204/3 "2019-03-21T18:54:11Z")

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Alex, I tried to unskip my delivery and change the quantities to 2 vanilla and 1 chocolate and it’s stuck again

Shaun Ziems

260-442-8563

[Shaunziems@yahoo.com](mailto:Shaunziems@yahoo.com)

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### Author: ![Alex\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/alex_huel/32/1196_2.png) [@Alex\_Huel](https://discourse.huel.com/u/Alex_Huel)
#### Post date: [March 21, 2019, 10:39pm UTC](https://discourse.huel.com/t/subscription-issue/5204/4 "2019-03-21T22:39:51Z")

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I just checked it out and it looks like you had set your vanilla and chocolate to process tomorrow and your berry to process in April. I’ve set it back to 1 vanilla, 1 chocolate and 1 berry Huel all set to process tomorrow. 👍
