# Shaker Missing from order

**URL:** <https://discourse.huel.com/t/shaker-missing-from-order/3381>\
**Category:** Feedback\
**Created:** [October 4, 2018, 12:46am UTC](https://discourse.huel.com/t/shaker-missing-from-order/3381 "2018-10-04T00:46:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![woodsme89](https://avatars.discourse-cdn.com/v4/letter/w/9d8465/32.png) [@woodsme89](https://discourse.huel.com/u/woodsme89)\
**Post date:** [October 4, 2018, 12:46am UTC](https://discourse.huel.com/t/shaker-missing-from-order/3381/1 "2018-10-04T00:46:17Z")

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Hello,  
Sorry to clog up the message boards with this but that seems to be the best way to get answers. I placed an order Aug 23 and the shaker bottle I ordered was missing. I have contacted customer service and keep being told one is “on the way in 7-10 business days.” I was even given a tracking number in mid September that shows the package randomly stopped somewhere in Texas.  
Sorry to be annoying about it but I am trying to go Huel 3x and day and I like to make it all at once and then bring it to work so I would really like the extra bottle.  
Thank you,  
Megan Woods

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**Author:** ![Sothan\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/sothan_huel/32/1176_2.png) [@Sothan\_Huel](https://discourse.huel.com/u/Sothan_Huel)\
**Post date:** [October 4, 2018, 3:03pm UTC](https://discourse.huel.com/t/shaker-missing-from-order/3381/2 "2018-10-04T15:03:54Z")

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I’m sorry to hear you have not received your shaker yet. I will place an order for another shaker which you should receive within five days.

Thank you for your patience and let me know if I can help you with anything else

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**Author:** ![blueeyedme](https://avatars.discourse-cdn.com/v4/letter/b/ccd318/32.png) [@blueeyedme](https://discourse.huel.com/u/blueeyedme)\
**Post date:** [October 8, 2018, 6:30pm UTC](https://discourse.huel.com/t/shaker-missing-from-order/3381/3 "2018-10-08T18:30:01Z")

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I recently replaced my Huel shaker with a 28oz BlenderBottle Pro. I think it does a much better job mixing the Huel with water - which is how I drink it. Something to consider anyway.

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**Author:** ![woodsme89](https://avatars.discourse-cdn.com/v4/letter/w/9d8465/32.png) [@woodsme89](https://discourse.huel.com/u/woodsme89)\
**Post date:** [October 15, 2018, 7:38pm UTC](https://discourse.huel.com/t/shaker-missing-from-order/3381/4 "2018-10-15T19:38:47Z")

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Thank you! I received it