# Packaged not yet shipped but being sent to old address. I am unable to update it

**URL:** <https://discourse.huel.com/t/packaged-not-yet-shipped-but-being-sent-to-old-address-i-am-unable-to-update-it/9842>\
**Category:** Experiences\
**Created:** [November 18, 2020, 10:41pm UTC](https://discourse.huel.com/t/packaged-not-yet-shipped-but-being-sent-to-old-address-i-am-unable-to-update-it/9842 "2020-11-18T22:41:10Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![darshdesai](https://avatars.discourse-cdn.com/v4/letter/d/6de8d8/32.png) [@darshdesai](https://discourse.huel.com/u/darshdesai)\
**Post date:** [November 18, 2020, 10:41pm UTC](https://discourse.huel.com/t/packaged-not-yet-shipped-but-being-sent-to-old-address-i-am-unable-to-update-it/9842/1 "2020-11-18T22:41:10Z")

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I used Apple Pay and it took the billing address as the shipping address. It is being shipped to my old address. It would be great if we could update it before it ships.

I tried to look for a solution but I saw @Domenique_Huel helping similar issues in the past. I’d appreciate it if you could help me with this.

Thanks.

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**Author:** ![darshdesai](https://avatars.discourse-cdn.com/v4/letter/d/6de8d8/32.png) [@darshdesai](https://discourse.huel.com/u/darshdesai)\
**Post date:** [November 18, 2020, 10:51pm UTC](https://discourse.huel.com/t/packaged-not-yet-shipped-but-being-sent-to-old-address-i-am-unable-to-update-it/9842/2 "2020-11-18T22:51:12Z")

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Thank you. Ben from customer experience reached out and fixed the address. Appreciate the quick turnaround time.

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**Author:** ![Domenique\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/domenique_huel/32/2969_2.png) [@Domenique\_Huel](https://discourse.huel.com/u/Domenique_Huel)\
**Post date:** [November 18, 2020, 11:22pm UTC](https://discourse.huel.com/t/packaged-not-yet-shipped-but-being-sent-to-old-address-i-am-unable-to-update-it/9842/3 "2020-11-18T23:22:17Z")

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Lovely to hear that you were assisted with! 🙏🏼