# Ordered 4 Only Got 3

**URL:** <https://discourse.huel.com/t/ordered-4-only-got-3/4550>\
**Category:** Experiences\
**Created:** [January 11, 2019, 10:44pm UTC](https://discourse.huel.com/t/ordered-4-only-got-3/4550 "2019-01-11T22:44:16Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![deadregime](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/deadregime/32/1914_2.png) [@deadregime](https://discourse.huel.com/u/deadregime)\
**Post date:** [January 11, 2019, 10:44pm UTC](https://discourse.huel.com/t/ordered-4-only-got-3/4550/1 "2019-01-11T22:44:16Z")

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I ordered 4 bags of Huel in order #272814 (1 choc, 1 berry, 2 unsweet) and am missing one of the bags of unsweetened. Emailed support a few days ago but haven’t heard back. What do I need to do?

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**Author:** ![Teresa\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/teresa_huel/32/1197_2.png) [@Teresa\_Huel](https://discourse.huel.com/u/Teresa_Huel)\
**Post date:** [January 12, 2019, 2:28am UTC](https://discourse.huel.com/t/ordered-4-only-got-3/4550/2 "2019-01-12T02:28:10Z")

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I’ve got you covered! I’ll have your second bag of U/U shipped out to you ASAP. You can expect it to arrive in 3-5 business days. In the meantime, if there’s anything else I can do for you, please let me know!