# Order Status stuck at unfulfilled

**URL:** <https://discourse.huel.com/t/order-status-stuck-at-unfulfilled/3345>\
**Category:** Site Feedback\
**Created:** [October 2, 2018, 4:23pm UTC](https://discourse.huel.com/t/order-status-stuck-at-unfulfilled/3345 "2018-10-02T16:23:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![PhilBo](https://avatars.discourse-cdn.com/v4/letter/p/9f8e36/32.png) [@PhilBo](https://discourse.huel.com/u/PhilBo)\
**Post date:** [October 2, 2018, 4:23pm UTC](https://discourse.huel.com/t/order-status-stuck-at-unfulfilled/3345/1 "2018-10-02T16:23:47Z")

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Hello,

I made an order on 24September but the order is still in ‘unfulfilled’ status. I am curious to why this is and if there are any issues that are holding up the order on my end. Please let me know what the status is and when I can expect it to be shipped.

The order number is #198017

Thank you

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**Author:** ![Teresa\_Huel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.huel.com/teresa_huel/32/1197_2.png) [@Teresa\_Huel](https://discourse.huel.com/u/Teresa_Huel)\
**Post date:** [October 2, 2018, 8:44pm UTC](https://discourse.huel.com/t/order-status-stuck-at-unfulfilled/3345/2 "2018-10-02T20:44:08Z")

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Hey Philip, I’m looking into the cause of the delay for your order right now. Our apologies for the inconvenience. I am reaching out to our fulfillment center to ship out your order ASAP!